Businesses are from Mars, Contact Centers are from Venus
Analytics is Paving the Way for Cooperation Among All Aspects of the Enterprise.
Back in 1992, an author by the name of John Gray, Ph.D. wrote a booked called Men are from Mars, Women are from Venus. The basic premise of the book was that most of the relationship problems that occur between men and women are the result of fundamental psychological differences between genders. […] Read more.