U.S. and UK business executives rank customer experience above sales and revenue as their key focus in 2017, according to a new report from CX and analytics software Calabrio. Read more from Bulldog Reporter here.
C-suite reshifts focus to customer experience2017-06-072017-07-21https://www.calabrio.com/wp-content/uploads/main-logo-dark-v3.pngCalabriohttps://www.calabrio.com/wp-content/uploads/main-logo-dark-v3.png200px200px
Calabrio is the customer experience intelligence company that empowers organizations to enrich human interactions. Through AI-driven analytics, Calabrio uncovers customer behavior and sentiment, and derives compelling insights from the contact center. Organizations choose Calabrio for its ability to understand customer needs and the overall experience it provides, from implementation to ongoing support.