Calabrio Announces Calabrio Launch: QM Connector on Salesforce AppExchange, the World's Leading Enterprise Cloud Marketplace - Calabrio

With the QM Connector, agents, supervisors and managers managing customer interactions within Service Cloud can gain a more holistic view of the customer by quickly accessing and reviewing related interaction records from Calabrio Quality Management, including call recordings, text transcriptions and screen recordings through the simple push of a button. Read more from TMC Net here.

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