Calabrio CEO Looks to Bring Customer Service to a New Level | Calabrio

Calabrio CEO Looks to Bring Customer Service to a New Level

You don’t have to be a customer-service professional to have heard stories about customer-contact centers colossally failing to address consumer concerns. While much of the public accepts such stories as commonplace, Tom Goodmanson, president and CEO of Calabrio, is on a quest to change those perceptions. Read more from Sync Magazine. >

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