A leading conference for customer service and experience professionals, C3 EMEA is committed to providing attendees with in-depth learning and networking via a full day of breakout sessions, roundtable discussions and expert speakers.
Kicking off the event is Calabrio President and CEO Tom Goodmanson with a talk around trends facing the modern customer service organisation. He will be followed by Calabrio SVP of Customer Success Doug Lang, and SVP and General Manager for EMEA Kris McKenzie. A lively panel discussion will follow.
C3 EMEA is one way in which Calabrio supports regional customers and is also a signal to the organisation’s commitment, success and growth in the region.
“Calabrio is experiencing a strong growth trajectory in EMEA, with 60% year-over-year revenue growth and 300% growth in revenue in Q3 alone,” said McKenzie.
“We attribute our momentum to our unique ability to help customers uncover value in the contact centre and share it with the enterprise, leveraging customer insights to make business improvements and drive decision-making,” he concluded.
Part of the growth is due to deepened strategic partnerships. C3 partner attendees include: Amazon Connect, Axcess Nordic, BrightCloud, Cisco, Connect Managed Services, KCOM, Natilik, ONI and Service CX.
For more information around C3 EMEA, go to c3emea.com.
About Calabrio Customer Connect
Calabrio’s annual user conference, Calabrio Customer Connect, is two-and-a-half days of in-depth learning and networking. Through dozens of breakout sessions and roundtable discussions, attendees learn from experts spanning industries, and share best practices and lessons learned with peers. They speak with Calabrio executives and technical experts to get more value from their investment in Calabrio solutions, and provide feedback for future products.
Calabrio is a customer engagement software company that provides analytic insights to catalyze growth through customer service contact centers. The Calabrio ONE® software suite empowers everyone in an organization, from contact center agents to the CEO, with easy-to-use tools that provide a better understanding of the customer. Every customer interaction yields insights that expand customer-consciousness, which is how leading companies now drive growth and long-term corporate prosperity. Find more at http://www.calabrio.com/ and follow @Calabrio on Twitter.
Calabrio, Calabrio ONE® and the Calabrio logo are registered trademarks or trademarks of Calabrio, Inc. All other trademarks mentioned in this document are the property of their respective owners.