Calabrio Investment Continues Growth into the Cloud
Calabrio has announced it has raised a follow-on investment from KKR to continue its rapid growth and shift to the cloud. Read more from Call Centre helper here.
Calabrio Investment Continues Growth into the Cloud2018-11-162018-11-16https://www.calabrio.com/wp-content/uploads/main-logo-dark-v3.pngCalabriohttps://www.calabrio.com/wp-content/uploads/main-logo-dark-v3.png200px200px
Calabrio is revolutionizing the way enterprises engage their customers with Calabrio ONE, a unified workforce optimization (WFO) and employee engagement suite—including call recording, quality management, workforce management, voice-of-the-customer analytics, and advanced reporting—that records, captures and analyzes customer interactions to provide a single view of the customer, and improve the overall agent and customer experience.