Calabrio & KKR Deal Sign of the Times in Contact Center Space | Calabrio

Calabrio & KKR Deal Sign of the Times in Contact Center Space

The modern contact center landscape is at an interesting point in time, where it appears consolidation is having its way. Shortly after hearing Genesys will be acquiring Interactive Intelligence (NewsAlert), the market heard news of KKR’s plans to purchase Calabrio, a firm that has earned recognition from Gartner, Frost & Sullivan and TMC (to name a few). Read more.

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