Customer experience intelligence company Calabrio today introduced version 11 of its Calabrio ONE workforce optimization (WFO) suite with embedded analytics and business-driven visual discovery. Read more from Smart Customer Service here.
Calabrio Launches Version 11 of Calabrio ONE2019-04-102019-04-10https://www.calabrio.com/wp-content/uploads/main-logo-dark-v3.pngCalabriohttps://www.calabrio.com/wp-content/uploads/main-logo-dark-v3.png200px200px
Calabrio is the customer experience intelligence company that empowers organizations to enrich human interactions. Through AI-driven analytics, Calabrio uncovers customer behavior and sentiment, and derives compelling insights from the contact center. Organizations choose Calabrio for its ability to understand customer needs and the overall experience it provides, from implementation to ongoing support.