Calabrio Raises Investment from KKR for Continued Growth in Analytics
Calabrio, a leading provider of customer engagement and analytics software, announced a follow-on investment from KKR to continue its rapid growth and shift to the cloud. Read more from MarTech Series here.
Calabrio Raises Investment from KKR for Continued Growth in Analytics2018-11-262018-11-26https://www.calabrio.com/wp-content/uploads/main-logo-dark-v3.pngCalabriohttps://www.calabrio.com/wp-content/uploads/main-logo-dark-v3.png200px200px
Calabrio is revolutionizing the way enterprises engage their customers with Calabrio ONE, a unified workforce optimization (WFO) and employee engagement suite—including call recording, quality management, workforce management, voice-of-the-customer analytics, and advanced reporting—that records, captures and analyzes customer interactions to provide a single view of the customer, and improve the overall agent and customer experience.