“As cloud transformation accelerates across every industry and every aspect of the enterprise, the cloud-based contact center is rapidly becoming the model for many innovative and successful organizations,” said Tom Goodmanson, president and CEO at Calabrio. Read more from Call Center Times here.
Calabrio Raises Investment from KKR for Continued Growth in Customer Engagement and Analytics2018-11-262018-11-26https://www.calabrio.com/wp-content/uploads/2017/03/calabriologo-tm-red-rgb-2.pngCalabriohttps://www.calabrio.com/wp-content/uploads/2017/03/calabriologo-tm-red-rgb-2.png200px200px
Calabrio is the customer experience intelligence company that empowers organizations to enrich human interactions. Through AI-driven analytics, Calabrio uncovers customer behavior and sentiment, and derives compelling insights from the contact center. Organizations choose Calabrio for its ability to understand customer needs and the overall experience it provides, from implementation to ongoing support.