Minneapolis, MN — March 26, 2007 — Calabrio Software, a division of Spanlink
Communications and a leading provider of customer interaction and workforce optimization software, today announced it has appointed Paul Martin as vice president of product engineering. Martin is responsible for all aspects of the Calabrio Software development lifecycle, including design, engineering, release management and quality assurance.
“Thought leadership and innovation are very important for us as we continue to develop our
business and evolve Calabrio’s software products,” said Paul Lidsky, COO of Spanlink Communications. “Paul has proven through his many successful years at McData that he is a strong, creative leader and he will be very effective helping Calabrio grow by continuing to create innovative customer interaction software.”
Martin has more than 20 years of experience in engineering, manufacturing and technical
management. He comes to Calabrio after eight years serving as vice president of product engineering and offshore operations at McData. Martin was instrumental in helping McData grow its business from revenues of about $60 million with 80 engineers in 1998 to approximately $750 million with 400 engineers in five locations including Colorado, New Jersey, Minnesota, California and Chennai, India in 2006. Previously, Martin held technical leadership positions at Digi International, IBM and Pencom Software Inc.
About Calabrio Software
Calabrio Software develops and markets customer interaction software, workforce optimization software and business management software. By integrating workforce optimization within the team’s daily workflow, Calabrio helps customers align their contact center business processes with their business objectives. Calabrio is the software products division of Spanlink Communications. Find news and information at www.calabrio.com.
For Immediate Release
Albert Leung, Weber Shandwick