Four weeks ago, like many of you, all of Calabrio began working from home. At the time, we set goals that guided all our decisions: Safeguarding the health and safety of employees and customers and ensuring the economic health of our organization. Read more from the TMCnet here.
How COVID-19 Is Testing My Leadership Skills and What It Is Teaching Me Along the Way – a Weekly Update (Week Two)2020-04-132020-07-21https://www.calabrio.com/wp-content/uploads/2017/03/calabriologo-tm-red-rgb-2.pngCalabriohttps://www.calabrio.com/wp-content/uploads/2017/03/calabriologo-tm-red-rgb-2.png200px200px
Calabrio is the customer experience intelligence company that empowers organizations to enrich human interactions. The scalability of our cloud platform allows for quick deployment of remote work models—and it gives our customers precise control over both operating costs and customer satisfaction levels. Our AI-driven analytics tools make it easy for contact centers to uncover customer sentiment and share compelling insights with other parts of the organization. Customers choose Calabrio because we understand their needs and provide a best-in-class experience, from implementation to ongoing support.