How to Turn Black Friday Shoppers into Long-Term Customers
Marketers should use the shopping holiday to think about long-term retention, not just short-term sales. Here’s how to jumpstart the ability to create a customer for life. Read more from PerformanceIN here.
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Calabrio is the customer experience intelligence company that empowers organizations to enrich human interactions. Through AI-driven analytics, Calabrio uncovers customer behavior and sentiment, and derives compelling insights from the contact center. Organizations choose Calabrio for its ability to understand customer needs and the overall experience it provides, from implementation to ongoing support.