Minneapolis-based Calabrio, a provider of customer engagement and analytics software, has secured an undisclosed amount of funding. The investor was KKR. Read more from PE Hub Network here.
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Calabrio is the customer experience intelligence company that empowers organizations to enrich human interactions. Through AI-driven analytics, Calabrio uncovers customer behavior and sentiment, and derives compelling insights from the contact center. Organizations choose Calabrio for its ability to understand customer needs and the overall experience it provides, from implementation to ongoing support.