KKR raises its investment in Minneapolis-based Calabrio
Calabrio, a Minneapolis-based maker of customer analytics software for retailers and other businesses, has received a second major investment from KKR, the giant New York investment firm that bought a controlling stake in the company two years ago. Read more from the Minneapolis Star Tribune here.
KKR raises its investment in Minneapolis-based Calabrio2018-11-262018-11-26https://www.calabrio.com/wp-content/uploads/main-logo-dark-v3.pngCalabriohttps://www.calabrio.com/wp-content/uploads/main-logo-dark-v3.png200px200px
Calabrio is revolutionizing the way enterprises engage their customers with Calabrio ONE, a unified workforce optimization (WFO) and employee engagement suite—including call recording, quality management, workforce management, voice-of-the-customer analytics, and advanced reporting—that records, captures and analyzes customer interactions to provide a single view of the customer, and improve the overall agent and customer experience.