The Importance of Workplace Wellbeing: How to Shift Culture in Contact Centers

Many responders reported worse mental health, lower physical activity, disturbed sleep and increased reliance on unhealthy habits. Read more from Customer Zone 360 here.

Alyssa Fishwick

Alyssa Fishwick manages PR and analyst relations for Calabrio. A background in corporate communications and copywriting at multiple international agencies has seen her work across a range of industries, including technology, travel, retail and financial services. Alyssa’s marcomms work within the realms of customer experience software began in the Workforce Management field as Content & Communications Manager for Teleopti, which was acquired by Calabrio in 2019, before taking up her current position at Calabrio.