True Cloud vs Fake (Hosted) Cloud: What’s the Difference and Why it Matters

Magnus Geverts of Calabrio discusses how to spot the difference between true and fake cloud solutions. Read more from Customer Service Manager here.

Alyssa Fishwick

Alyssa Fishwick manages PR and analyst relations for Calabrio. A background in corporate communications and copywriting at multiple international agencies has seen her work across a range of industries, including technology, travel, retail and financial services. Alyssa’s marcomms work within the realms of customer experience software began in the Workforce Management field as Content & Communications Manager for Teleopti, which was acquired by Calabrio in 2019, before taking up her current position at Calabrio.