Using Technology to Humanize Customer Interactions
Achieving deeper, more meaningful connections between a company and its customers starts in the contact center, writes, Rebecca Martin, CMO, Calabrio Martech Advisor. Read more from MarTech Advisor here.
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Calabrio is the customer experience intelligence company that empowers organizations to enrich human interactions. Through AI-driven analytics, Calabrio uncovers customer behavior and sentiment, and derives compelling insights from the contact center. Organizations choose Calabrio for its ability to understand customer needs and the overall experience it provides, from implementation to ongoing support.