Whether you need to launch a newly-remote contact center fast or need to the capability to manage your contact center employees remotely, Calabrio offers several options to help you quickly adapt to business changes and deploy your newly remote contact center in a matter of days.

Launch a Virtual Contact Center in Days

Calabrio has worked with our platform and deployment partners to create options to rapidly launch a cloud contact center with leading virtual contact center providers Twilio Flex and Amazon Connect. Connect with our team to discuss which rapid launch option is right for you.

WFH Upgrades for Call Recording

Our new bundles offer rapid deployment on top of Calabrio Call Recording. You can be fully operational within days—and enable a fully remote workforce without impacting high-quality customer experiences.

Now Available:

• WFH Evaluations & Live Monitoring
  Give quality feedback to improve performance
• WFH Desktop Analytics
  Track agent behavior, even when remote
• WFH Speech Recognition
  Know what agents and customers are saying
• WFH Omnichannel Capture and Evaluations
  Monitor interactions across all channels

Contact Calabrio now to learn how we can help you quickly enable your contact center to deliver the agent and customer experience you’re looking for, even when remote.

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