Enterprise CXI for HR
It costs an estimated $20,000 to hire and train new employees. That is why employee engagement and satisfaction are key initiatives for the contact center and the entire organization. However, with employees trying to thrive in an always on, work-from-anywhere (WFA) world, companies must keep them engaged and empowered.
Enterprise CXI can help both HR and the contact center build a connected workforce.
A new era requires a new approach to the contact center.
From elevating customer experience to enhancing employee engagement through analytics, watch the webinar on-demand and watch as we demystify cloud technology
The world of remote work has taken on a new meaning. Meet the new challenges that contact centers face in maintaining excellent customer service.