Enterprise CXI for Marketing | Data Sheet

Enterprise CXI for Marketing

Calabrio’s Enterprise CXI gives insight into brand alignment by showing the on- and off-brand phrases that are being used to describe your brand straight from your customers. Learn how negative experiences impact customer satisfaction, and how effective your campaigns are.

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RESEARCH REPORT

State of the Contact Center 2021: Cloud is here. What’s next?

The modern multi-channel contact center has entered a Cloud-Smart Era.

Product Demo

The New
Calabrio ONE

A new era requires a new approach to the contact center.

Webinar On-demand

Building a Cloud-First Approach to
the Modern Contact Centre Experience

From elevating customer experience to enhancing employee engagement through analytics, watch the webinar on-demand and watch as we demystify cloud technology

Guide

A Complete Guide to Managing
a Remote Workforce

The world of remote work has taken on a new meaning. Meet the new challenges that contact centers face in maintaining excellent customer service.

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