Enterprise CXI for Sales
According to Influitive, “Companies that have improved customer engagement increase cross-sell by 22 percent, drive up-sell revenue from 13 to 51 percent, and also increase order sizes from 5 to 85 percent.”
Imagine the wealth of information that lies within your contact center around cross-sell and up-sell opportunities.
With Enterprise CXI, sales managers can now access the true voice-of-the-customer, which can help increase close rates and drive revenue.
A new era requires a new approach to the contact center.
From elevating customer experience to enhancing employee engagement through analytics, watch the webinar on-demand and watch as we demystify cloud technology
The world of remote work has taken on a new meaning. Meet the new challenges that contact centers face in maintaining excellent customer service.