Responding to crisis: WFO for Contact Tracing
Contact Tracing is needed to stop the spread of COVID-19. Calabrio’s smart tech can help.
Expert Q&A: Rapid Shift to Work From Home
Many of our customers have rapidly moved their workforce to a home-based model, either temporarily or permanently. But moving contact center operations to a remote setup can be a challenge—especially when it must be done fast. Calabrio brought together a team of experts who shared real-world actionable advice on how to quickly (and successfully) implement a work-from-home migration.