Fexco and Calabrio Teleopti WFM
Welcome to Fexco’s journey with Calabrio. In this film we interview the Fexco team and discuss the different areas of contact center operations that have been supported by Calabrio Teleopti WFM. Click play to hear all about Fexco’s vision for their customer experience and employee engagement and how they are using workforce management to make this an actuality. You’ll also learn more about ways the Fexco planning team are finding great agility and visibility of operations using Teleopti WFM.