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Calabrio

Who We Are

Recognized by Gartner and Forrester, Calabrio is the fastest growing leader in workforce optimization and customer engagement. Learn why.

Can your WFO provider also give you the insights you need to improve employee engagement?

As the only WFO provider to combine workforce management with speech, desktop, and text analytics in a single, unified suite, Calabrio ONE is built so that you can easily get the insight needed to operate and improve your contact center.

Dig into more great content.

Calabrio One Overview

Discover how Calabrio ONE can help you provide better customer service with the strategic use of workforce optimization software.

CALL RECORDING

Learn about Calabrio Call Recording, available as standalone software and in the Calabrio ONE workforce optimization suite.

WORKFORCE MANAGEMENT

Dive into how Calabrio Workforce Management helps contact centers manage all aspects of staffing—from planning to managing and reporting.

CALABRIO ONE DELIVERY MODELS

The Calabrio ONE suite is available in the cloud, on-premises or in a hybrid environment. Learn about available delivery options.

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