Download: CALL RECORDING - Calabrio

Call Recording

Learn about Calabrio Call Recording, available as standalone software and in the Calabrio ONE workforce optimization suite.

Can your WFO provider also give you the insights you need to improve employee engagement?

As the only WFO provider to combine workforce management with speech, desktop, and text analytics in a single, unified suite, Calabrio ONE is built so that you can easily get the insight needed to operate and improve your contact center.

Dig into more great content.

Top 5 Ways WFM Can Save You Money Right Now

Agents account for 61 percent of the average contact center’s full operating budget. Learn how implementing WFM technology can save you money right now in your contact center.

Getronics Leverages Calabrio Quality Management to Support an Expanding Virtual Workforce

IT Services Company streamlines multiple contact centers with Calabrio ONE.

To Bring the Human Element Back to Call Centers, It’s All About the Data

Houston Methodist improves agent coaching with Calabrio ONE.

Consumer Products Company Improves Customer Experience with Calabrio ONE

Floor Care Product Manufacturer improves efficiency and quality with Calabrio Quality Management.

Start typing and press Enter to search

Send this to a friend