Calabrio In the News
The latest buzz from around the web.
Page 13 of 32
The combination brings Teleopti’s workforce management (WFM) software together with Calabrio’s customer experience solutions to create the market-leading, true multi-tenant SaaS customer experience intelligence platform. Calabrio and Teleopti bring together customers from across the globe. Read more from MarTech Advisor here.
June 11, 2019
Calabrio Inc., a Minneapolis-based maker of customer-service software, said Monday it has acquired Teleopti, a Swedish developer of software for workplace management. Read more from StarTribune here.
Calabrio announced it has acquired Teleopti, a workforce management software provider headquartered in Stockholm, Sweden—building the new global standard for the customer experience industry. Read more from MarTech Series here.
In the last five years, around $64 million was invested in the state’s SaaS companies across 13 deals, according to PwC’s MoneyTree report. A substantial amount of this capital, around $25 million, was raised just within the last 12 months. Read more from AmericanInno here.
“Analytics” is one of the biggest buzzwords in the business world—and now the call centre world is buzzing about it as well. Read more from National Community Media Alliance here.
Sentiment analysis provides CX professionals with an automated tool to understand the intent behind customers’ spoken words and phrases. Read more from Contact Centre Pipeline here.
May 7, 2019
Global Workforce Analytics Market Research Report presents point by point data on the current market trends, future advancement extension and industry growth is displayed. Read more from Market Talk News here.
April 16, 2019
For retailers exploring how to increase customer loyalty by successfully guiding their customers through the new blend of digital and physical communication channels, here are three vital characteristics to include in their omnichannel strategies: Read more from Total Retail here.
For me, a sales-driven culture is the foundation of delivering value to your customers and realising your business vision, and there are three key elements to this. Read more from SalesTechStar here.
April 10, 2019
Ross is a veteran of Enterprise Connect and he tells Patrick about his main focuses for the event. One of the main trends he has noticed is the rising importance of contact centre technology and platforms. Read more from UC Today here.
Calabrio Inc., a Minneapolis-based maker of customer service software, has introduced a new version of its main product that executives believe will accelerate its reach beyond corporate call centres. Read more from StarTribune here.
Catch up on announcements that came out of the enterprise communications industry’s biggest event. Read more from No Jitter here.
Call centre software firm Calabrio Inc. has been thriving since selling to private equity firm KKR & Co. for about $200 million in August 2016. Read more from Minneapolis / St. Paul Business Journal here.
The CRM Service Awards, now in their 16th year, honor the leading vendors across nine customer service and contact centre technology segments. Read more from Destination CRM here.
Calabrio, a customer experience intelligence company, introduced a new version of its Calabrio ONE suite at Enterprise Connect in Orlando, Florida. Read more from Contact Centre World here.
Customer experience intelligence company Calabrio today introduced version 11 of its Calabrio ONE workforce optimization (WFO) suite with embedded analytics and business-driven visual discovery. Read more from Smart Customer Service here.
Calabrio ONE version 11 reimagines the workforce optimization (WFO) user experience, allowing business users of all backgrounds to intuitively consume and act upon data with less effort and more precision by embedding analytics and business-driven visual discovery into everyday customer experience tools. Read more from AI Authority here.
Transformational redesign and embedded analytics puts AI-driven insights and unique KPIs at the fingertips of users. Read more from Telecom Reseller here.
For nearly 30 years, Enterprise Connect has been the leading conference and exhibition covering unified communications and collabouration. Read more from UC Today here.
Calabrio, the customer experience intelligence company, introduced a new version of its Calabrio ONE suite at Enterprise Connect in Orlando, Florida. Read more from MarTech Series here.
Page 13 of 32