WFM in the Palm of Your Hand: The Calabrio ONE Mobile App

Workforce managers need a better process to communicate with agents about events impacting their schedule. This could be everything from intraday events—such as working overtime or voluntary time off—to notifying employees about weather related events such as snowstorms that would impact their ability to safely come to work. With mobile use only increasing, managers and employees should be able to access their schedule information when and how they want from the palm of their hand.

With the new Calabrio ONE Mobile app, now you can.

Frictionless Mobile WFM

The Calabrio Mobile app allows employees to access their schedule information from anywhere, ensuring they have the most up to date schedule information. The mobile app also provides organisations with a powerful tool to make the transition to a more flexible scheduling environment which is valued by the younger workforce.

Some key benefits featured in the new Calabrio ONE Mobile app include:

• Easy deployment with standard web-based portal
• iOS and Android versions
• Mobile-optimised desktop version
• Full schedule flexibility
• Easy scheduling requests
• Automatic updates

For more information, and to download the app from your app store, visit our Mobile App overview page.

David Bunch

David Bunch is a product marketing manager for Calabrio. In that role, he is focused on helping organizations unlock growth opportunities by engaging customers, empowering employees, and streamlining business processes.