UK Customer Connect 2024 - Newbury Racecourse

Join Calabrio for a full day of education, discussion, and networking with your contact centre peers!

By Calabrio

Date and time

Thu, 9 May 2024 09:30 - 17:00 GMT+1

Location

Newbury Racecourse

Racecourse Road Newbury RG14 7NZ United Kingdom

Agenda

9:30 AM - 10:00 AM

Arrivals & coffee

10:00 AM - 10:20 AM

Welcome & introductions

10:20 AM - 10:50 AM

Industry trends & challenges

10:50 AM - 11:50 AM

Roundtable discussions

11:50 AM - 12:50 PM

Lunch

12:50 PM - 2:00 PM

Customer Success Story & Panel

2:00 PM - 3:00 PM

Full Product Update & Roadmap

3:00 PM - 3:15 PM

Break - time to network!

3:15 PM - 3:45 PM

Breakout Sessions #1

3:45 PM - 4:15 PM

Breakout Sessions #2

4:15 AM - 4:30 AM

Final wrap up

4:30 PM - 5:30 PM

Networking Happy Hour

About this event

7 hours 30 minutes

This event is your opportunity to connect with the Calabrio team and users in a location near you! The event is free to attend.

Here’s what you can look forward to:

Calabrio ONE roadmap and customer-led discussion

Meet the expert sessions, including beginner & advanced WFM, QM and Analytics

Hear from other users who are taking their contact centers to the next level.

Lots of opportunity to discuss and network

Secure your spot now as space is limited! And stay tuned for a full agenda to be released soon.

Contact Events@Calabrio.com with any questions.

Any photos taken at this event may be used for future marketing purposes. If you have any questions or concerns, please reach out to champions@calabrio.com

Organised by

Calabrio

Calabrio, the workforce performance company, empowers your contact center as a brand guardian with our true-cloud, fully integrated suite to enrich and understand human interactions.