Calabrio Study Finds That the Pandemic is Accelerating the Evolving World of Work for Contact Centres – Calabrio (UK)

Calabrio’s new study found that most contact centre managers view the changes they were initially forced to make due to COVID-19 as positive steps toward building richer employee and customer experiences in the long term. Read about the full findings on Call Centre Times here.

Recent Posts

Calabrio, the customer experience intelligence company, has released a study detailing how customer service organisations are evolving due to the COVID-19 pandemic. Read more about this study from the Directors’ Club Newswire here.

Start typing and press Enter to search

Send this to a friend