Learn how Calabrio experts helped six organisations put Calabrio Analytics to work and gain traction for customer-focused transformations - without losing sight of operational costs.
The first annual Calabrio Analytics Competition bestowed honors upon three companies for the incredible work accomplished using Calabrio Analytics to improve and advance their contact centre [...]
Grab your cape and learn what it takes to save the day and become a voice of the customer super hero.
Analytics tools reveal insights hidden in the call centre and unlock the value of “big data.” For the typical multi-channel call centre, capturing and analysing customer interactions across all [...]
Calabrio Customer Connect (C3) begins tonight! We can’t wait to see you all there. Here is the last instalment of our 2018 Speaker Spotlight series. Nicole Price, customer experience manager at [...]
We are just two weeks out from Calabrio Customer Connect (C3), September 10-13 at the Gaylord Opryland Resort & Convention Centre in Nashville, TN. Check out the latest from the 2018 Speaker [...]