Microlearning Video: Technical Tips for Enabling Remote Agents | Calabrio

Technical Tips for Enabling Remote Agents

As you’re preparing for some or all your workforce to work from home, there are some best practices we encourage you to follow when it comes to enabling recording for virtual agents. This video will walk you through application specific checklists and best practices to help ensure your agents have a successful work from home experience and continue to provide exceptional customer service.

Watch the video below to learn more.


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