Microlearning Video: The Disrespectful Customer | Calabrio

The Disrespectful Customer

Of all the customers you help, a disrespectful customer can be the most upsetting. Find out how to deal with them effectively.

Watch the video below

 

Watch More Learning Videos from Calabrio

Avoid Manually Managing Seasonal Staff with Dynamic Availability

Give employees the flexibility to choose when they want to work without increasing your administrative overhead.

Motivating and Rewarding Agents

Busted! See some of the unique ways Calabrio clients have developed to motivate and reward their agents!

Creating a Quality Standards Definition Document

Learn how to create a Quality Standards Definition Document that will help your organization reach its goals.

Calibrating Evaluators

While your Evaluators are evaluating Agents, who’s evaluating the Evaluators? Learn how Calabrio QM’s built-in Calibration function helps an organization do just that.

Start typing and press Enter to search

Send this to a friend