Microlearning Video: Empower Remote Agents with Workforce Management | Calabrio

Empower Remote Agents with Workforce Management

COVID-19 has highlighted the need for workplace flexibility as more employees work from home and are faced with other constraints such as school closures and childcare.   Learn how to creatively use WFM to transition from a more rigid scheduling environment to one that is more based on your employee’s needs and situation.

Watch the video below to learn more.



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