Workforce Optimisation for the Modern Contact Centre
Uncover insights and empower human interactions with an easy, personalised and smart Workforce Engagement Management suite.
A fully integrated customer engagement suite.
What can we help you with?
Amazingly clean and simple. Capture and retrieve calls quickly and accurately. Never miss a call.
Access and evaluate 100% of your customer interactions. Gain powerful performance insights.
More than optimised staffing levels, modern tools improve predictability and performance.
Integrate multichannel customer input to gain unprecedented visibility and control.
Visualise call centre metrics. Cross-reference data enterprise-wide. Deliver impactful insights.
Calculate your savings with intelligent workforce management automation
Discover your company’s money & time savings with Calabrio’s instant calculator
Modern Contact Centres Choose Calabrio
4.5 out of 5
Gartner Peer Insights
4.2 out of 5
4.3 out of 5
See how our customers transform their
agent & customer experience with Calabrio