See Calabrio’s transformative technologies in action.
A full-scale contact centre WFO solution combining Call Recording, Quality Management, Workforce Management, Analytics and Advanced Reporting in an unified, intuitive interface.
Looking to understand the true voice-of-the-customer? Enter Calabrio Analytics. Analyse 100% of your conversations—including calls, emails, chats, social posts—to drive actionable results for your larger organisation.
Empowered agents perform better and create more loyal customers. It’s all about getting the right people, in the right place at the right time using an easy to navigate solution.
Find out how Calabrio Quality Management allows you to review and assess the performance of individual agents and teams—with minimal time and effort.
Calabrio Call Recording is an enterprise recording solution that allows you to prove adherence to regulations, clear up transaction disputes, and defend the interest of the business while still upholding excellence in customer service.
Fully aggregate and integrate your data so that it’s easy to understand the contact centre insights buried throughout your organisation.