Calabrio får högsta betyg i kundnöjdhet i DMG Consultings rapport om Workforce Management-optimering 2020–2021
The modern multi-channel contact center has entered a Cloud-Smart Era.
A new era requires a new approach to the contact center.
From elevating customer experience to enhancing employee engagement through analytics, watch the webinar on-demand and watch as we demystify cloud technology
The world of remote work has taken on a new meaning. Meet the new challenges that contact centers face in maintaining excellent customer service.