Working from home for the first time as a customer service agent can be a mind shift. Add in new responsibilities as a distance learning instructor for your children—the situation in which so many of us find ourselves right now—and that so-called mind shift could make some feel like their heads might explode.
We’re here to help. We’ve scoured the web and condensed some fresh, easily actionable ideas for balancing your commitment to the customer experience with your children’s care and distance learning needs.
According to Breck Middle/Upper Schools Learning Coach Jessica Wanless, “Structure and routine, with an abundance of flexibility and humor, are essential.” But what’s the best way to put a feasible schedule into place and be effective with it?
Children of different ages have varied needs and learning styles, and will require different things of both you and the schedule.
“Younger children may need more support in the area of executive functioning: task initiation, materials management, predicting how long a task will take to complete, backward planning larger assignments and projects to meet deadlines,” according to Breck.
It’s important to set clear boundaries and communicate to both your children and your co-workers when you’re available—and even more importantly, when you’re not available—to them.
Now is the time to re-evaluate those work—and home—projects we deemed “critical” two months ago and figure out which ones can wait until our lives return to a more normal state.
Stewart Friedman and Alyssa Westring, authors of “Parents Who Lead: The Leadership Approach You Need to Parent with Purpose, Fuel Your Career, and Create a Richer Life”— explain:
“Even in the best of times, the parents we work with often come to realise that their bosses, colleagues, friends and family often want very different things from them than what they thought. So now is the time for clarification.”22
“Giving children the ability to choose some of their own activities and self-serve meals and snacks helps build independence—and allows you to get more unbroken time for work,” explains Teresa Douglas, coauthor of “Working Remotely: Secrets to Success For Employees on Distributed Teams.”33
For more information on managing a remote workforce—including accounting for added distance learning expectations—visit our Definitive Guide pillar page.
1,2,9,10,12,14,15 Breck, “Tips from Teachers: Managing the Move to Distance Learning.” March 19, 2020.
3,4,13,16,27 The New York Times, “How to Home School During Coronavirus.” March 23, 2020.
5,6,7,8 Haworth, “Adapting to New Coworkers at Home.” April 7, 2020.
11 HealthyChildren.org, “Working and Learning from Home During the COVID-19 Outbreak.” March 31, 2020.
17,18,26,28,30,31,32,33 The Muse, “7 Tips for Working From Home With Kids When Coronavirus has Shut Everything Down.” April 7, 2020.
20,21 Thrive Global, “The Biggest Challenges Facing Work-From-Home Employees During the Coronavirus Pandemic.” April 10, 2020.
22,23,24,25 World Economic Forum, “Coronavirus: 5 Ways to Work from Home with Your Kids (and Stay Sane).” March 18, 2020.
19,29 The Washington Post, “How to Actually Do this Remote Learning Thing While Working from Home.” April 2, 2020.