By Katie Konrath In Posted November 14, 2018Flexible Scheduling in the WorkplaceWatch this webinar to learn how to improve schedule efficiency through flexible schedules within your contact center. READ MORE
By Katie Konrath In Thank You Page, Video, Webinars On DemandPosted November 14, 2018Watch: Flexible Scheduling READ MORE
By Katie Konrath In Thank You Page, Video, Webinars On DemandPosted November 12, 2018Watch: Control and Flexibility with V10.4 READ MORE
By Katie Konrath In Posted October 29, 2018Are You Afraid of the Cloud?Learn in this webinar why taking your contact center technology to the cloud is no leap of faith. READ MORE
By Katie Konrath In Thank You Page, Video, Webinars On DemandPosted October 1, 2018Watch: Are You Afraid of the Cloud? READ MORE
By Katie Konrath In Template, Video, Webinars On DemandPosted September 4, 2018Watch: Strategies to Enhance Agent Engagement READ MORE
By Katie Konrath In Posted August 23, 2018Measuring CX 101When we take the time to measure the customer journey we end up achieving both our goals and our customers goal. Watch our on-demand webinar Measuring CX 101 to learn when and how to measure CX [...] READ MORE
By Katie Konrath In Posted July 25, 2018The Customer Data Too Often Overlooked by the C-SuiteLearn how businesses can better tap into and use the reliable, unbiased voice of the customer (VoC) data collected by their contact centre. READ MORE
By Katie Konrath In Posted July 24, 2018Y’all Ready For C3 Nashville?Learn tips and tricks on how to make the most out of your C3 experience from conference veterans Beth Bax and Kate Gosewisch. READ MORE
By Katie Konrath In Thank You Page, Video, Webinars On DemandPosted July 23, 2018Watch: The Customer Data Too Often Overlooked by the C-Suite READ MORE
