Live Events | Calabrio

upcoming events

There’s a lot going on at Calabrio. To learn more about us, join us at an upcoming event, take a tour of our comprehensive customer engagement software suite, Calabrio ONE , or dive into one of our expert white papers.

All Upcoming Opportunities to Connect with Calabrio


Webinar: Best Practices in Workforce Optimization

Thursday, July 18, 2024 1:00 PM - 2:00 PM

Customer Live Webinar: Calabrio 2024 Summer Release

June 18 & 20 | Multiple Time Zone Options Available

Live Webinar: Calabrio 2024 Summer Release

June 25 & 27 | Multiple Time Zone Options Available

Check out our webinars!

Webinars On Demand

Agent Satisfaction: Balancing Agent & Customer Needs

Discover how to intelligently weave business need and schedule flexibility together to lower attrition, increase agent satisfaction, and retain top talent in a competitive space.

Webinars On Demand

Unlocking the Power of AI in Contact Centers

Wondering what all the buzz is about AI? Explore how AI can be a transformative force, not just improving but revolutionizing your agent and customer experiences.

Webinars On Demand

Demystifying Metadata

Uncover how your organization can use metadata to effectively categorize calls and why it is vital for a strong search and playback strategy.

Webinars On Demand

Crack the Virtual Agent/Bot Code

How can you enhance the quality of your chatbot interactions—while holding onto the cost-efficiencies of these virtual agents?

Webinars On Demand

Becoming an Influencer in Workforce Management

Please join us as we discuss how to grow your realm of influence in your organization and how our workforce management platform can help you achieve faster growth.

Webinars On Demand

Service Level: How to avoid losing and deliver solid consistent performance, keeping your customers happy!

Watch Calabrio’s Hussein Kamel as he discusses Service Level and how to secure solid service delivery over time.

Webinars On Demand

What Does it Take to Keep Great Agents: Key Takeaways from the 2021 Health of the Contact Center

Join our expert panel, featuring customer experience extraordinaire Shep Hyken, to uncover insights from Calabrio’s 2021 original research on agent well-being and the health of the contact center.

Webinars On Demand

Building a Cloud-First Approach to the Modern Contact Centre

Moving to a cloud contact center can prove valuable with virtually limitless resources; fast, cost-effective scalability to accommodate seasonal changes and sustained growth. Watch to learn more.

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