See Calabrio’s transformative technologies in action.
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Find out what makes Calabrio’s approach to contact center Workforce Optimization unique in the marketplace.
July 19, 2017
Calabrio Advanced Reporting makes it easier to understand the insights buried in your contact center by breaking down data silos in vendor-, vertical- and reporting products and automating data collection and analysis.
June 6, 2017
Calabrio Call Recording is an enterprise recording solution that allows you to prove adherence to regulations, clear up transaction disputes, and defend the interest of the business while still upholding excellence in customer service.
Empowered agents perform better and create more loyal customers. It’s all about getting the right people, in the right place at the right time using an easy to navigate solution.
Find out how Calabrio Quality Management allows you to review and assess the performance of individual agents and teams—with minimal time and effort.
Looking to understand the true voice-of-the-customer? Enter Calabrio Analytics. Analyze 100% of your conversations—including calls, emails, chats, social posts—to drive actionable results for your larger organization.
A full-scale contact center WFO solution combining Call Recording, Quality Management, Workforce Management, Analytics and Advanced Reporting in an unified, intuitive interface.
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