Case Studies & Testimonials
Organizations in every sector are leveraging Calabrio technologies to transform their business. We couldn’t be more proud.
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AmTrust Financial Scales its Contact Center for Growth Using Calabrio ONE
AmTrust Financial saw increased agent engagement and reduced agent turnover with a scalable Calabrio WFO deployment.
November 30, 2018
AXA Seguros Mexico Replaces NICE with Calabrio ONE and Sees ROI in Just 3-6 Months
Learn how AXA saw an ROI on their investment with Calabrio in 3-6 months.
Forrester Research: The ROI of Calabrio ONE
Learn how switching to Calabrio ONE brought a customer a 546% ROI in this Total Economic Impact (TEI) report from Forrester Research.
November 27, 2018
Radial Builds Industry-Leading Analytics Program with Calabrio ONE
Radial uses Calabrio ONE, deployed in the cloud to drive a sophisticated analytics program.
November 19, 2018
City of Vancouver 3-1-1 Achieves 0% Turnover for 16 Months with Calabrio WFM
The City of Vancouver reduced agent turnover and accommodated outstanding growth with Calabrio Workforce Management.
May 29, 2018
Polaris Improves Customer Experience with Calabrio ONE
Powersports Vehicle Manufacturer improves multichannel customer service.
April 22, 2018
Republic Services Increases Sales and Revenue with Calabrio ONE
Waste Solutions Company drives growth through quality initiatives supported by Calabrio ONE.
April 21, 2018
Virteva Gains Deep Business Insights with Calabrio ONE
IT managed service provider streamlines contact center operations and improves quality.
April 20, 2018
Getronics Leverages Calabrio Quality Management to Support an Expanding Virtual Workforce
IT Services Company streamlines multiple contact centers with Calabrio ONE.
Cygnific Automates Reporting with Calabrio Advanced Reporting
Cygnific saves 30 man-hours per week with Calabrio’s advanced contact center reporting tool.
Tags: car
Clothing Retailer Manages Escalations with Calabrio Analytics
Retailer develops contact center agent training with the help of Calabrio Analytics.
April 20, 2017
Beverage Manufacturer Protects the Bottom Line with Calabrio Analytics
Coffee Company tracks coupon effectiveness with Calabrio Analytics.
Consumer Products Company Improves Customer Experience with Calabrio ONE
Floor Care Product Manufacturer improves efficiency and quality with Calabrio Quality Management.
Credit Union Streamlines Contact Center with Calabrio ONE
Midwestern Credit Union gains contact center efficiency with Calabrio ONE.
Insurance Company Automates Contact Center Scheduling with Calabrio Workforce Management
Calabrio WFM helps reduce overstaffing and streamline insurance contact center operations.
Medical Center Monitors HIPAA Compliance with Calabrio Analytics
Hospital avoids compliance fines with Calabrio Analytics
Contact Lens Retailer Avoids Costly Fines with Calabrio Analytics
Contact Lens Retailer protects revenue and improves efficiency with Calabrio Analytics.
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AmTrust Financial saw increased agent engagement and reduced agent turnover with a scalable Calabrio WFO deployment.
Learn how AXA saw an ROI on their investment with Calabrio in 3-6 months.
Learn how switching to Calabrio ONE brought a customer a 546% ROI in this Total Economic Impact (TEI) report from Forrester Research.
Radial uses Calabrio ONE, deployed in the cloud to drive a sophisticated analytics program.
The City of Vancouver reduced agent turnover and accommodated outstanding growth with Calabrio Workforce Management.
Powersports Vehicle Manufacturer improves multichannel customer service.
Waste Solutions Company drives growth through quality initiatives supported by Calabrio ONE.
IT managed service provider streamlines contact center operations and improves quality.
IT Services Company streamlines multiple contact centers with Calabrio ONE.
Cygnific saves 30 man-hours per week with Calabrio’s advanced contact center reporting tool.
Retailer develops contact center agent training with the help of Calabrio Analytics.
Coffee Company tracks coupon effectiveness with Calabrio Analytics.
Floor Care Product Manufacturer improves efficiency and quality with Calabrio Quality Management.
Midwestern Credit Union gains contact center efficiency with Calabrio ONE.
Calabrio WFM helps reduce overstaffing and streamline insurance contact center operations.
Hospital avoids compliance fines with Calabrio Analytics
Contact Lens Retailer protects revenue and improves efficiency with Calabrio Analytics.
