Our Customers Rely on Calabrio
Organizations in every sector are leveraging Calabrio technologies to transform their business. We couldn’t be more proud.
Thomson Reuters Reduces Average Call Time By Nearly 2 Minutes
Contact center leaders wanted to understand how the introduction of remote agent onboarding and training, due to COVID-19, was affecting their business.
Using Calabrio Analytics, they identified calls with long and multiple hold times, then worked to identify the reasons behind the call holds, with the goal of eliminating them.
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ICMI CONTACT CENTER EXPO
ICMI Contact Center Expo is a multi-day event in Dallas, TX with live keynotes, full and half-day workshops, networking receptions, the ICMI Global Contact Center Awards Party, expo hall, and more ways to connect with the contact center community.
July 9, 2021
CCW DIGITAL AUSTRALIA
Optimizing your Digital Presence with Data, Automation and Design for the Ultimate Customer Experience
May 25, 2021
UTAH GOVERNMENT CONFERENCE
The Virtual Digital Government Summit offers a unique opportunity to explore a variety of technology topics and possibilities.
May 20, 2021
UC Summit
Leading vendors will help you identify, adapt and overcome the challenges involved in specifying communication, collaboration and customer experience technologies.
January 26, 2021
2019 Calabrio Analytics Competition: 3 Award-Winning Analytics Success Stories
Tags: analytics
January 2, 2020
Grand Canyon Education Boosts Collaboration and Transparency with Quality Assurance Program
December 8, 2019
Calabrio One Overview
Discover how Calabrio ONE can help you provide better customer service with the strategic use of workforce optimization software.
Tags: brochure, Industry resource
April 18, 2019
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