Case Studies & Testimonials
Organizations in every sector are leveraging Calabrio technologies to transform their business. We couldn’t be more proud.
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Case Studies & Testimonials
Leading Wireless Carrier Tames Fast Growth via Accurate Contact Center Forecasting and Highly Engaged Employees
Consumer Cellular sees higher customer satisfaction ratings with Calabrio ONE platform rollout.
Case Studies & Testimonials
Why Calabrio Video
Find out why customers choose Calabrio for their contact center solutions.
Case Studies & Testimonials
Workforce Management Testimonial Video
Proven impacts of Calabrio Workforce Management—straight from our customers.
Case Studies & Testimonials
Calabrio Analytics Testimonial Video
Proven impacts of Calabrio Analytics—straight from our customers.
Case Studies & Testimonials
Quality Management Testimonial Video
Proven impacts of Calabrio Quality Management — straight from our customers.
Case Studies & Testimonials
Call Recording Testimonial Video
Proven impacts of Calabrio Call Recording—straight from our customers.
Case Studies & Testimonials
Clothing Retailer Manages Escalations with Calabrio Analytics
Retailer develops contact center agent training with the help of Calabrio Analytics.
Case Studies & Testimonials
Beverage Manufacturer Protects the Bottom Line with Calabrio Analytics
Coffee Company tracks coupon effectiveness with Calabrio Analytics.
Case Studies & Testimonials
Consumer Products Company Improves Customer Experience with Calabrio ONE
Floor Care Product Manufacturer improves efficiency and quality with Calabrio Quality Management.
Case Studies & Testimonials
Credit Union Streamlines Contact Center with Calabrio ONE
Midwestern Credit Union gains contact center efficiency with Calabrio ONE.
Case Studies & Testimonials
Insurance Company Automates Contact Center Scheduling with Calabrio Workforce Management
Calabrio WFM helps reduce overstaffing and streamline insurance contact center operations.
Case Studies & Testimonials
Medical Center Monitors HIPAA Compliance with Calabrio Analytics
Hospital avoids compliance fines with Calabrio Analytics
Case Studies & Testimonials
Contact Lens Retailer Avoids Costly Fines with Calabrio Analytics
Contact Lens Retailer protects revenue and improves efficiency with Calabrio Analytics.
Case Studies & Testimonials
Virteva Gains Deep Business Insights with Calabrio ONE
IT managed service provider streamlines contact center operations and improves quality.
Case Studies & Testimonials
Getronics Leverages Calabrio Quality Management to Support an Expanding Virtual Workforce
IT Services Company streamlines multiple contact centers with Calabrio ONE.
Case Studies & Testimonials
Republic Services Increases Sales and Revenue with Calabrio ONE
Waste Solutions Company drives growth through quality initiatives supported by Calabrio ONE.
Case Studies & Testimonials
Cygnific Automates Reporting with Calabrio Advanced Reporting
Cygnific saves 30 man-hours per week with Calabrio’s advanced contact center reporting tool.
Case Studies & Testimonials
Polaris Improves Customer Experience with Calabrio ONE
Powersports Vehicle Manufacturer improves multichannel customer service.
Case Studies & Testimonials
City of Vancouver 3-1-1 Achieves 0% Turnover for 16 Months with Calabrio WFM
The City of Vancouver reduced agent turnover and accommodated outstanding growth with Calabrio Workforce Management.
