Case Studies & Testimonials
Organizations in every sector are leveraging Calabrio technologies to transform their business. We couldn’t be more proud.
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AmTrust Financial saw increased agent engagement and reduced agent turnover with a scalable Calabrio WFO deployment.
November 30, 2018
Learn how AXA saw an ROI on their investment with Calabrio in 3-6 months.
Learn how switching to Calabrio ONE brought a customer a 546% ROI in this Total Economic Impact (TEI) report from Forrester Research.
November 27, 2018
Radial uses Calabrio ONE, deployed in the cloud to drive a sophisticated analytics program.
November 19, 2018
The City of Vancouver reduced agent turnover and accommodated outstanding growth with Calabrio Workforce Management.
May 29, 2018
Powersports Vehicle Manufacturer improves multichannel customer service.
April 22, 2018
Waste Solutions Company drives growth through quality initiatives supported by Calabrio ONE.
April 21, 2018
IT managed service provider streamlines contact center operations and improves quality.
April 20, 2018
IT Services Company streamlines multiple contact centers with Calabrio ONE.
Cygnific saves 30 man-hours per week with Calabrio’s advanced contact center reporting tool.
Retailer develops contact center agent training with the help of Calabrio Analytics.
April 20, 2017
Coffee Company tracks coupon effectiveness with Calabrio Analytics.
Floor Care Product Manufacturer improves efficiency and quality with Calabrio Quality Management.
Midwestern Credit Union gains contact center efficiency with Calabrio ONE.
Calabrio WFM helps reduce overstaffing and streamline insurance contact center operations.
Hospital avoids compliance fines with Calabrio Analytics
Contact Lens Retailer protects revenue and improves efficiency with Calabrio Analytics.
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