Interaction Summary Savings Calculator
See how much you can save with AI. Automate after-call work and understand customer interactions more quickly using Interaction Summary.
Discover the power of our Interaction Summary. Utilize this calculator to understand the significant financial and time savings benefits you can unlock by automatically turning agent interactions into succinct summaries.
By incorporating a Quality Management solution with our cutting-edge add-on, your organization stands to reap significant savings by streamlining post-interaction tasks for your agents.
Use our calculator now to see how much you can save with the addition of Interaction Summary.
How Interaction Summary Unlocks Efficiency and Accelerates Insights
Too many agents spend significant time creating post-interaction summaries. What’s more, the subjective nature of their summaries can lead to variations in accuracy and completeness. In the end, many contact centers are left to wonder how much value they’re driving with such a time-consuming process?
Interaction Summary, Calabrio’s gen-AI add-on that supports our Quality Management, Interaction Analytics, and Call Recording solutions, automates the summarization process to not only save agents’ time but also ensure the consistency and accuracy of summaries’ information.
Freeing up valuable time for your agents to focus on core tasks and customer service instead of mundane documentation, our AI-driven interaction and call summary solution can be a huge cost-saver, while ensuring the rapid creation of uniform, impartial summaries that your contact center can rely on.
Interaction Summary leverages Gen AI to save time and optimize costs
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