2024 ONE Award Winners!
The Champion
The Innovator
The Collaborator
THE AGENT ADVOCATE
THE INSIGHTFUL EXPERT
THE INSIGHTFUL EXPERT
2024 ONE Award Categories
The Champion
You are the Champion, my friend… you’ll keep on advocating ‘til the end! You are one of Calabrio’s most valuable assets and continue to prove it by going above and beyond.
The Innovator
You’ve not only adopted new technology, but you’ve transformed the way your organization does business by innovating, creating efficiencies, or modifying culture. You are a change motivator, maker, and shaker.
The Collaborator
You are a collaborator. You understand the value of bringing together the rich customer insights gained in the contact center and sharing with the larger organization. Whether it’s connecting with marketing, HR, or finance— you know the power of closing the information gap within your organization.
The Agent Advocate
You’re a preferred employer. You’ve built an organization where people want to work, and you meet them where they are. Your company’s agents and employees are engaged; and, in turn, they’re providing superior customer experience.
The Insightful Expert
You know that accessible, timely, actionable data is the difference between contact center chaos and conquest. You may not be Van Gogh with a paintbrush, but your BI Strategy, reports and dashboards are works of art themselves, accelerating your business by putting crucial insights at your organization’s fingertips.
The Analytics Architect
Have a vision? You draw plans, dig into the data, repair and build processes. You have leveraged analytics solutions in robust ways to uncover intelligence and improve your CX. And, like any good architect, you’ve seen your vision come alive.
The Calabrio One Awards
The Calabrio ONE Awards are designed to recognize and celebrate Calabrio customers driving the future of workforce optimization (WFO) – raising the CX bar and boosting employee experience.
We believe in recognizing our customers for their innovative use of Calabrio solutions. From revolutionizing workforce performance to improving customer and employee experiences. No matter the size of your company, we understand that exceptional work happens in every contact centers.
Winners will be announced and celebrated at this year’s Calabrio Customer Connect (C3) in Las Vegas!
The Prize!
ONE Award winners are presented & celebrated onstage at Calabrio Customer Connect (C3) in Las Vegas. In addition, winners will receive $500 to donate to their charity of choice, take home a solid piece of hardware (trophy!) and enjoy VIP benefits at C3.
