THE CHAMPION

You are the Champion, my friend… you’ll keep on advocating ‘til the end! You are one of Calabrio’s most valuable assets and continue to prove it by going above and beyond.

THE INNOVATOR

You’ve not only adopted new technology, but you’ve transformed the way your organization does business by innovating, creating efficiencies, or modifying culture. You are a change motivator, maker, and shaker.

THE COLLABORATOR

You are a collaborator. You understand the value of bringing together the rich customer insights gained in the contact center and sharing with the larger organization. Whether it’s connecting with marketing, HR, or finance— you know the power of closing the information gap within your organization.

THE AGENT ADVOCATE

You’re a preferred employer. You’ve built an organization where people want to work, and you meet them where they are. Your company’s agents and employees are engaged; and, in turn, they’re providing superior customer experience.

THE INSIGHTFUL EXPERT

You know that accessible, timely, actionable data is the difference between contact center chaos and conquest. You may not be Van Gogh with a paintbrush, but your BI Strategy, reports and dashboards are works of art themselves, accelerating your business by putting crucial insights at your organization’s fingertips.

THE ANALYTICS ARCHITECT

Have a vision? You draw plans, dig into the data, repair and build processes. You have leveraged analytics solutions in robust ways to uncover intelligence and improve your CX. And, like any good architect, you’ve seen your vision come alive.