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Archives

Tag Archives for: "WFO"
The 7 Elements of WFO TCO | Infographic
By Mike H
In Infographic
Posted September 21, 2017

The 7 Elements of WFO TCO | Infographic

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Archived: Calabrio named a Leader in Gartner’s Magic Quadrant
By yared.gebrewold
In Uncategorized
Posted December 8, 2015

Archived: Calabrio named a Leader in Gartner’s Magic Quadrant

Complete the form below to download the complimentary report.

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Calabrio is revolutionizing the way enterprises engage their customers with Calabrio ONE, a unified workforce optimization (WFO) and employee engagement suite—including call recording, quality management, workforce management, voice-of-the-customer analytics, and advanced reporting—that records, captures and analyzes customer interactions to provide a single view of the customer, and improve the overall agent and customer experience.

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