Calabrio In the News

Calabrio Named Star Tribune Top 150 Workplace for the Sixth Year in a Row

This recognition, which was awarded based on anonymous employee survey feedback, builds on Calabrio’s most recent acquisition of European-based Teleopti, a combination that is set to define the new global standard for the customer experience industry. Read more from Press of Atlantic City here.

June 17, 2019

Calabrio Named Star Tribune Top 150 Workplace for the Sixth Year in a Row

“Our momentum and growth as a company has been tremendous, and our employees are at the center of that success,” said Tom Goodmanson, president and CEO at Calabrio. Read more from Malvern Online here.

Contentsquare’s latest integration, Calabrio’s acquisition and more

Calabrio acquires a workforce management platform. Calabrio, a customer experience solution, has acquired Teleopti, a workforce management platform with headquarters in Sweden. Read more from MarTech Today here.

LogMeIn Updates Bold360 Suite, Medallia Updates Experience Cloud, More News

Calabrio has acquired Teleopti, a workforce management software provider. This combines Teleopti’s workforce management (WFM) software and Calabrio’s customer experience solutions and creates a SaaS customer experience intelligence platform. Read more from CMSWire here.

June 11, 2019

No Jitter Roll: Five for Friday

As contact center analyst Sheila McGee-Smith laid out for us a year ago, workforce optimization and customer engagement solutions provider Calabrio has been on a march from the premises to the cloud. So, too, has workforce management (WFM) software maker Teleopti. Now they’re on the move together. Read more from No Jitter here.

Fitness Startup Peloton Officially Begins Its Path to IPO: Term Sheet

Calabrio acquired Teleopti, a Sweden-based workforce management software provider. Read more from Fortune here.

Fitness Startup Peloton Officially Begins Its Path to IPO: Term Sheet

Calabrio acquired Teleopti, a Sweden-based workforce management software provider. Read more from Yahoo! Finance here.

Fitness Startup Peloton Officially Begins Its Path to IPO: Term Sheet

 Calabrio acquired Teleopti, a Sweden-based workforce management software provider. Read more from MSN here.

Calabrio Acquires Teleopti to Create Global Standard for CX

Tom Goodmanson, president and CEO at Calabrio, commented, “Calabrio has always been at the forefront of disruption in this industry and we are excited to welcome the Teleopti team to join this mission.” Read more from HR TechDigest here.

Calabrio’s Teleopti Buy Strengthens Avaya, Cisco, Other Partnerships

The combined company will continue to cultivate its large partner ecosystem, enabling partners with the “most complete, scalable workforce engagement offering internationally,” according to Calabrio. Together, the companies will provide the “broadest cloud offering on the market,” it said. Read more from Channel Partners here.

Calabrio Acquires Swedish Firm Teleopti

The combination brings Teleopti’s workforce management (WFM) software together with Calabrio’s customer experience solutions to create the market-leading, true multi-tenant SaaS customer experience intelligence platform. Read more from TECHdotMN here.

Making Moves

Minneapolis-based Calabrio announced the purchase today. Teleopti, the Swedish company, will expand Calabrio’s presence in Nordic countries, as well as China, Russia and parts of South America. Read more from Minne Inno here.

Fast-growing Calabrio acquires Swedish workforce-management company

Call-center software firm Calabrio Inc. has acquired a Swedish workforce-management software company in its first major deal since selling to private equity in 2016. Read more from Minneapolis / St. Paul Business Journal here.

Calabrio Acquires Teleopti to Create the Global Standard for Customer Experience Intelligence

Combined company ranks among largest contact center workforce management providers. Read more from Market Watch here.

Calabrio Acquires Teleopti to Create the Global Standard for Customer Experience Intelligence

The combination brings Teleopti’s workforce management (WFM) software together with Calabrio’s customer experience solutions to create the market-leading, true multi-tenant SaaS customer experience intelligence platform. Calabrio and Teleopti bring together customers from across the globe, including Best Buy, Rabobank, Shopify, Netflix and GE Appliances, a Haier company. Read more from Financial Post here.

Calabrio Acquires Teleopti Accelerates Global Market Expansion

On June 3, 2019, Calabrio, Inc., of Minneapolis, Minnesota, announced that it has acquired Teleopti, the workforce management (WFM) software provider based in Stockholm, Sweden. Read more from SaddleTree Research here.

Calabrio Acquires Teleopti to Create the Global Standard for Customer Experience Intelligence

“We enrich human interactions—inside and outside of the contact center—allowing our customers to deeply connect with their customers through data and analytics. And we do this all while ensuring their employees have the best tools possible to add a human touch to an otherwise cold interaction. The combination of our leading solutions empowers the modern […]

Calabrio Acquires Teleopti to Create the Global Standard for Customer Experience Intelligence

Calabrio today announced it has acquired Teleopti, a workforce management software provider headquartered in Stockholm, Sweden—building the new global standard for the customer experience industry. Read more from The Press of Atlantic City here.

Calabrio Acquires WFO Provider Teleopti

“Calabrio has always been at the forefront of disruption in this industry, and we are excited to welcome the Teleopti team to join this mission,” said Tom Goodmanson, president and CEO of Calabrio, in a statement. Read more from Destination CRM here.

Calabrio Acquires Teleopti, Enhances Customer Experience

The combination brings Teleopti’s workforce management (WFM) software together with Calabrio’s customer experience solutions to create the market-leading, true multi-tenant SaaS customer experience intelligence platform. Calabrio and Teleopti bring together customers from across the globe. Read more from MarTech Advisor here.