Calabrio In the News

Global workforce analytics market research report

Global Workforce Analytics Market Research Report presents point by point data on the current market trends, future advancement extension and industry growth is displayed. Read more from Market Talk News here.

April 16, 2019

3 Ways to Increase Customer Loyalty With an Omnichannel CX Strategy

For retailers exploring how to increase customer loyalty by successfully guiding their customers through the new blend of digital and physical communication channels, here are three vital characteristics to include in their omnichannel strategies: Read more from Total Retail here.

SalesTech Interview With John Norton, Chief Revenue Officer At Calabrio

For me, a sales-driven culture is the foundation of delivering value to your customers and realizing your business vision, and there are three key elements to this. Read more from SalesTechStar here.

April 10, 2019

Calabrio Data Crucial for Contact Centres

Ross is a veteran of Enterprise Connect and he tells Patrick about his main focuses for the event. One of the main trends he has noticed is the rising importance of contact centre technology and platforms. Read more from UC Today here.

Calabrio rolls out new version of customer interaction software, pushing beyond call centers

Calabrio Inc., a Minneapolis-based maker of customer service software, has introduced a new version of its main product that executives believe will accelerate its reach beyond corporate call centers. Read more from StarTribune here.

From APIs to UC: Rounding Up the News from EC19

Catch up on announcements that came out of the enterprise communications industry’s biggest event. Read more from No Jitter here.

Calabrio CEO: Growth has boomed since sale to KKR over 2 years ago

Call center software firm Calabrio Inc. has been thriving since selling to private equity firm KKR & Co. for about $200 million in August 2016. Read more from Minneapolis / St. Paul Business Journal here.

CRM Magazine Names Its 2019 Customer Service Leaders

The CRM Service Awards, now in their 16th year, honor the leading vendors across nine customer service and contact center technology segments. Read more from Destination CRM here.

News : Calabrio Releases Its Latest Analytics-Fueled Customer Experience Intelligence Suite

Calabrio, a customer experience intelligence company,  introduced a new version of its Calabrio ONE suite at Enterprise Connect in Orlando, Florida. Read more from Contact Center World here.

Calabrio Launches Version 11 of Calabrio ONE

Customer experience intelligence company Calabrio today introduced version 11 of its Calabrio ONE workforce optimization (WFO) suite with embedded analytics and business-driven visual discovery. Read more from Smart Customer Service here.

Calabrio Releases Its Latest Analytics-Fueled Customer Experience Intelligence Suite

Calabrio ONE version 11 reimagines the workforce optimization (WFO) user experience, allowing business users of all backgrounds to intuitively consume and act upon data with less effort and more precision by embedding analytics and business-driven visual discovery into everyday customer experience tools. Read more from AI Authority here.

Calabrio Releases Its Latest Analytics-Fueled Customer Experience Intelligence Suite

Transformational redesign and embedded analytics puts AI-driven insights and unique KPIs at the fingertips of users. Read more from Telecom Reseller here.

Enterprise Connect 2019 Underway

For nearly 30 years, Enterprise Connect has been the leading conference and exhibition covering unified communications and collaboration. Read more from UC Today here.

2019’s Enterprise Connect event begins this week in Florida

Calabrio, the customer experience intelligence company, introduced a new version of its Calabrio ONE suite at Enterprise Connect in Orlando, Florida. Read more from MarTech Series here.

8 CMOs Discuss What Voice of the Customer Means to Them

Why should CMOs care about Voice of the Customer (VoC) strategies? Read more from CMSWire here.

34 Marketing Trends and Forecasts for 2019 From Experts – Do They Match Yours?

Today marketing is centered around personalization. It’s about having a one-to-one conversation with your prospects and customers through their preferred medium and their preferred time. Read more from Tweak Your Biz here.

Calabrio Extends Cisco SolutionsPlus Program Participation With Calabrio ONE Cloud Solution

Calabrio Achieves Advanced Technology Partner Status In The Amazon Web Services Partner Network. Read more from Call Center Times here.

Calabrio Releases Its Latest Analytics-Fueled Customer Experience Intelligence Suite

Calabrio, the customer experience intelligence company introduced a new version of its Calabrio ONE suite at Enterprise Connect in Orlando, Florida. Read more from Director’s Club here.

March 26, 2019

Calabrio today introduced a new version of its Calabrio ONE suite at Enterprise Connect in Orlando, Florida.

It will be generally available from April 2019 – deployed in the cloud, on-premises or as a hybrid solution. Read more from Channel EMEA here.

Calabrio Releases Its Latest Analytics Suite

Calabrio has introduced a new version of its Calabrio ONE suite at Enterprise Connect in Orlando, Florida. Read more from Call Centre Helper here.