Enterprise CXI for IT
A Robert Half Technology study showed that employees waste at least 22 minutes a day dealing with ITrelated issues. Going by the average time in a 40-hour work week, 22 minutes a day is close to two hours of work time lost each week. Imagine the impact on your business over the course of a year.
Enterprise CXI can help you identify and solve application issues before they impact agent productivity and customer satisfaction.
A new era requires a new approach to the contact center.
From elevating customer experience to enhancing employee engagement through analytics, watch the webinar on-demand and watch as we demystify cloud technology
The world of remote work has taken on a new meaning. Meet the new challenges that contact centers face in maintaining excellent customer service.