Credit Union of Colorado Boosts CSAT Scores with Calabrio
See how the Credit Union of Colorado uses Calabrio solutions to maximize agent and customer satisfaction levels.
Polaris Improves Customer Experience with Calabrio ONE
Polaris doesn’t consider itself to have a typical call center. While it has agents across six contact center sites, support groups tend to be smaller and more remote than most traditional call [...]
Tampa General Hospital Increases Contact Center Productivity by 50% with Calabrio
Tampa General Hospital increased their customer satisfaction rates by more than 35% since deploying Calabrio
Emblem Health Enjoys Great Customer Service with Calabrio
Emblem Health uses Dynamic Scheduling to engage their workforce and reduce agent turnover
Smile Brands Group Increases Contact Center Productivity with Calabrio
Smile Brand has experienced reduced costs, improved contact center efficiency and improved employee satisfaction since deploying Calabrio ONE.
