Calabrio Press Coverage in 2022

Calabrio Press Coverage in 2022 Are You As Good As You Think You Are? The Big Disconnect Between Brands And Their Customers December 25, 2022 Do you think your company provides good customer service? Of course you do! Do you think your customers would agree? Most likely it’s the same answer: of course you do! [...]

Calabrio Press Coverage in 2020 and earlier

Calabrio Press Coverage in 2020 and earlier REMOTE WORKFORCE MANAGEMENT – FROM SURVIVE TO THRIVE IN 3 EASY STEPS December 15, 2020 Richard Pinnington of Calabrio discusses how workforce management means so much more in challenging times… Read more from Directors’ Club Newswire here. GOING ALL-REMOTE WITHOUT THE CLOUD? UNLIKELY, SAY CONTACT CENTER LEADERS December 14, [...]

Calabrio Press Coverage in 2021

Calabrio Press Coverage in 2021 A GLIMPSE INTO 2022: HOW CAN CONTACT CENTRES PLAN AHEAD? December 24, 2021 Hybrid working, The Great Resignation and Digital transformation are buzz terms that swarmed the contact centre industry in 2021. Read more from Contact Center World here. LEADDESK TO PROVIDE AN INTEGRATED CUSTOMER SERVICE SOLUTION FOR AN ENTERPRISE IN [...]