Microlearning Video: QM Best Practices: Calibrating Evaluators - Calabrio

QM Best Practices:

Calibrating Evaluators

While your Evaluators are evaluating Agents, who’s evaluating the Evaluators? (whew!) Calabrio Quality Management’s built-in Calibration function helps an organization do just that.

Watch the video below to learn how:

 

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Calibrating Evaluators

While your Evaluators are evaluating Agents, who’s evaluating the Evaluators? Learn how Calabrio QM’s built-in Calibration function helps an organization do just that.

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